WSTC

THE RECEIPT OF THIS LINK CONFIRMS THAT RECIPIENT AND HIS/HER REPRESENTED COMPANY HAS FULLY UNDERSTOOD THE TERMS AND CONDITIONS OF PINK HIPPO WHOLESALE PURCHASES.

Definition, terms and conditions and other aspects of wholesale purchases are listed in this document.

WHOLESALE

All purchases by registered and approved customers for bulk buying qualifies as wholesale purchase.

WHOLESALE PRICING

All prices are listed in Indian Rupees. All registered and approved wholesale buyers will receive discount on MRP as per ANNEXURE I. The prices include GST and excludes cost of shipping.

MINIMUM ORDER VALUE

For wholesale customers of Pink Hippo, the minimum order value is ₹25000.

MINIMUM ORDER QUANTITY

There is no minimum order quantity for wholesale purchase.

HOW TO PLACE ORDER

Place an order at www.pinkhippostore.com. The discount will automatically apply when the order value reaches ₹25000.

WHOLESALE DISCOUNT PRICES

Wholesale discounts start to apply when the order value reaches ₹25000 and the prevailing discount structure can be found in ANNEXURE I appended to this document.

PRODUCT SAMPLES

We do not supply product samples free of charge. All sample orders can be sourced at retail price directly from our website.

LEAD TIME

Typically, we ship orders within 4 business days and sometimes the same day. During a busy holiday season, it may take up to 8 business days, but this is unusual. If you have a rush order, please let us know and we will exert extra effort to try to get your order out sooner.

OUT OF STOCK

We try to have everything in stock. However, there may be unavoidable outages. When an out of stock situation occurs, we do not back-order out-of-stock items. We will either hold your order if we expect to have back in stock within a few days, or we will send your order without the items, with the expectation that you will order the out-of-stock items on your next order. We will note on your packing slip any items that you ordered that were out of stock.

SHIPPING

All orders are shipped via FedEx (or) DTDC (or) India Post so please provide a physical ship-to address. Post office box addresses will not be accepted as valid address

Shipping costs are determined based on the order value and will be automatically applied at the time of order.

SHIPPING ERRORS/DAMAGED GOODS

You must notify our office of any shipping errors or goods damaged in transit within 3 days of receipt of shipment. We will then either issue you a credit or send replacement product at no charge. Pink Hippo Store accepts no liability for any loss resulting from the customer’s failure to comply with our carrier’s delivery. If the carrier must return the shipment to us, then the customer will be liable for all shipping charges and credited for all merchandise returned in sellable condition.

GST

All product pricing and shipping costs will include GST at applicable rates. To avail input credit on GST paid, registered businesses with GST number should email a copy of the certificate at the time of registration to wholesale@pinkhippostore.com.

If GST number is provided the invoice will be raised as a B2B invoice with appropriate mention of customer GST details.

GST invoice cannot be provided at a later date if customer fails to mention GST details before or at the time of placing an order.

PAYMENT

We supply only on advance payment for the goods and shipping. We have two payment options:

  • PayUMoney: We accept credit cards, debit cards and net banking.
  • Bank transfer: We accept NEFT and IMPS transfers or direct deposit via Axis Bank. Quote order number while making payments. Orders will be processed after we receive the money in our bank account. Current Account Name: Pink Hippo Store Bank details: Axis Bank, Basaveswara Nagar, Bangalore Account No: 914020051394224 IFS Code: UTIB0000065

PRODUCT PACKAGING

Most products are packed in a poly bags or zip lock bags only and may or may not have cards. Product such as hair band will not have any individual packing due to its nature. All products in the order will be placed in a carton box and shipped to your shipping address. If you have any special packing request, please contact us before placing the order, we are happy to explore the possibility. All custom packing request will be charged for material and shipping.

INTERNATIONAL ORDERS

We do not ship international orders at this point of time.

EXCLUSIVITY

We do not offer exclusivity of the Pink Hippo Store brand products in any one geographical area. We do not exercise control over retail prices except to the extent that we only offer deeper discounts to high volume customers that follow our suggested retail prices.

RETURNS

Returns must be made in writing directly to Head Office within 3 days of delivery date quoting invoice number and reasons. No returns are acceptable without Pink Hippo Store prior approval and delivery instructions for transport. Shipping will be charged.

We accept returns only if the product is damaged / unusable. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If you receive a damaged package from the courier, please do not accept the parcel. We will replace with a new set of products as soon as we confirm with the courier company at no additional cost to you. Your intention to return should be intimated within 3 days from the date of receipt of the shipment.

Returned merchandise will not be accepted if it is held by you for more than 5 days after receipt.

Please email us at wholesale@pinkhippostore.com with details of the product prior to returning it.

DAMAGES AND DEFECTS

Please inspect all shipments immediately upon arrival. Please contact Pink Hippo at wholesale@pinkhippostore.com within 3 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise (if in stock) or refunded (if out of stock). Returned merchandise will not be accepted if it is held by you for more than 5 days after receipt.


ANNEXURE I

DISCOUNT TIER

Valid from 15th January 2018

Discount Tier

Discount Percentage

Flat Shipping Costs*

More than ₹25000 and less than ₹34999

20%

₹600 (₹20000-₹26249)

More than ₹35000 and less than ₹54999

25%

₹800 (₹26250-₹38499)

More than ₹55000 and less than ₹74999

30%

₹1200 (₹38500-₹48749)

More than ₹75000

35%

₹1500 (₹48750+)

Discount tier and shipping costs are subject to change from time to time.

*Applicable on discounted value

If you have any questions on this document, please contact wholesale@pinkhippostore.com before placing a wholesale order. Any claims/disputes after placing an order related to the technicality of this document will not be accepted.

You are automatically enrolled to receive the wholesale email newsletter. If you do not wish to receive the emails, you can directly unsubscribe on receipt of your first mailer.

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